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Tuesday, February 16, 2010
If you're a fan of Kevin Smith or a regular news watcher, you may have already gotten wind of this story. Southwest Airlines got some sort of stick up its butt over seating arrangements and kicked Mr. Smith off of a flight. He was rightfully upset about it; not only did they make him leave his flight, they insinuated he was too fat for a seat. Then, instead of apologizing or even offering a proper explanation of their decision to remove him from the flight, Southwest just made the situation worse by giving Smith the run-around.

So Kevin did the right thing. He tweeted the incident in real-time. His Twitter feed has over 1.6 million subscribers. The media effect snowballed from there.


All it takes to spread the word is networking.


by: Shop HDE

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